# Metamask does not work. Where can I seek for help?

MetaMask only offers support via our Help-Center and our Community channels.\
\
**Note:**\
Metamask received recent reports of scammers replying to people who open support tickets and sending them links that ask for your Secret Recovery Phrase.\
\
Please ignore these emails and reply only to your original request that should come from <support@metamask.io> or <support@metamask.zendesk.com>

<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.reventon.io/reventon-help-center/metamask-does-not-work.-where-can-i-seek-for-help.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.